How do I reserve my hotel room?
You can reserve your hotel room in four fast and simple steps:
1. Make an initial online search for the dates required.
2. Compare the hotel offers available for these dates and choose the hotel that suits you.
3. Complete the online booking form.
4. Keep a copy of your booking confirmation email.

Why do you need my credit card details?
Your credit card details are usually only necessary to secure and confirm your booking. Once you have entered your credit card details and completed the online booking form on malmo.se/hotel you will receive a confirmation e-mail, which contains your booking confirmation number. Your credit card is not charged at this time and your account will be settled with the hotel when you check-out.

Is it safe to use my credit card?
Malmö Tourism has put in place a number of security measures to protect your personal details and credit card information. All personal and payment details are encrypted to ensure confidential transmission.

Do I need to pay a deposit?
By booking with malmo.se/hotel you will not be required to pay a deposit in advance to confirm your booking.
Is breakfast included in the price of the room?
Yes, breakfast is always included in the price unless nothing else is indicated.

How many days in advance do I have to cancel my booking?
You may cancel anytime up to 5.00 p.m. the day prior to arrival. No cancellation charge applies unless you cancel after this time, in which case the cancellation fee is equivalent of one night's stay.

Your cancellation will be confirmed by email. If you do not receive this email please contact contact@cherrytours.com